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About HealthExpress

Our HealthExpress Ethos is to provide a complete and stress-free online service for medication. We specialise in medications that require a consultation and prescription in the UK. Our online clinic provides support, advice and treatment with UK qualified doctors and pharmacy. Our service includes information on conditions and offers a free online medical consultation with a qualified doctor and free next day delivery.

Our Process
A doctor-approved consultation process is the industry standard and 100% required in the UK. This is traditionally produced through face-to-face doctor's appointments resulting in a diagnosis and prescription to be taken to the pharmacy.

At HealthExpress, we have combined these necessary medical requirements within an online service format. This means no booking appointments, no wait times and no face-to-face consultation. Not only does this offer discretion, if required, but is more convenient for individuals needing repeat prescriptions for long-term medications.

The process is essentially the same; you have a short consultation with a doctor who will review your medical details and suggest treatment options. When you complete the order, it will be sent to the pharmacy. How the service differs is that this consultation is completed virtually. Additional elements include our partner doctorsending your prescription straight to the pharmacy and delivery straight to your door, meaning you can order treatment anywhere.

Your Safety
Medications requiring a doctor's approval have a risk of side effects. If medication is not thoroughly reviewed on a case-by-case basis, this can cause more harm to your health. It is therefore required to obtain a prescription slip from a certified medical professional in the UK.

Whilst the traditional format involved going to the GP, in the 21st century, you can do this from the comfort of your own home.

To ensure a pharmaceutical website is certified and safe, you will clearly see pharmacy and doctor certification logos across the website. HealthExpress has been certified by the General Pharmaceutical Council (GMC) and has a verified MHRA link.


This is for your own safety so if a website claiming to sell medications doesn't ask you to complete a consultation, it is breaking the law. The medication you receive may not work, or more importantly, damage your health.

Our Timeline
2002 A doctor's consultation to ensure safety is introduced. HealthExpress is the first website to launch a comprehensive consultation service. We began to offer effective treatments for erectile dysfunction, weight loss and male baldness.
As well as telephoning and emailing HealthExpress, we launched our Live Chat option. 2004
2005 We begin to launch new treatment options including smoking cessation Champix - that has a better success rate than any other smoking cessation treatment - and treatment for influenza.
The HealthExpress website is redesigned with a dedicated patient's area added, making consultation management easier for our patients. This makes reordering simple and allows the user to quickly edit consultation information. 2008
2009 HealthExpress begins to expand its Content Team to monitor the health news and blog section in-house to provide all users with the latest relevant information related to their condition and the medical world.
Same-day delivery in London and next day delivery to Europe for our UK customers are offered on all treatments, including if you are on holiday or now living abroad. The range of conditions we provide treatments and advice for is increased to 11 conditions including contraception, morning after pill and premature ejaculation. 2010
2011 HealthExpress signs up with Trustpilot – an improved service offering independent customer reviews. We partnered with an online clinic for sexually transmitted infections (STIs/STDs) to offer treatments for a range of the most common infections. We also launched treatment for high blood pressure, high cholesterol, period delay, travel health, haemorrhoids, HRT and incontinence.
We launched our mobile site with an free app for both iPhone and Android devices so our patients and visitors have access to our services wherever they are. HealthExpress begins its collaboration with Dr Hilary Jones as one of our top medical advisors. Thrush, diabetes, cystitis, asthma, hair removal and acne treatments are all launched. 2012
2014 HealthExpress joins an independent ethics commitee with a Board of Trustees to ensure the continued safety and welfare of our patients.
HealthExpress launches a brand new design which is now a fully responsive website for desktop, tablet and mobile. Treatment for Situational Anxiety is also launched resulting in 36 conditions being treated and over 120 medications. 2016

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